Employee of the Year Award

Roger Ramos
MDAD - Security and Communications

While performing his assigned job duties, Mr. Ramos noticed an aircraft heading for departure with a flat tire. He immediately notified Airside Operations, which then contacted the FAA Tower and had the aircraft hold position. Thanks to Mr. Ramos’ observation and decisive action, a potential catastrophic accident was avoided.

Georgina Felix
Customer Service Agent

US Airways

Despite not being able to obtain passage on two flights, a stand-by passenger was very pleased with the friendly and helpful assistance she received from Mrs. Georgina Felix, a Customer Service  Agent for US Airways. Georgina is commended for offering courteous and professional customer service not only to all US Airways passengers, but also to all MIA patrons.

Christopher Johnson
Supervisor

SITA Networking

While driving, Christopher saw an accident and stopped to offer assistance. When one of the parties attempted to flee the scene in his truck, which turned out to be stolen, Christopher climbed up the truck and tried to prevent the driver from starting up the truck, but without success. As the truck drove off, Christopher fell off and was run over by the truck. He was subsequently airlifted to the hospital with multiple injuries, including a pelvic fracture. Despite his injuries and a slight limp, Christopher is now back at work.

Roger Ramos
Security and Communications

Miami-Dade Aviation Department

While performing his assigned job duties, Mr. Ramos noticed an aircraft heading for departure with a flat tire. He immediately notified Airside Operations, which then contacted the FAA Tower and had the aircraft hold position. Thanks to Mr. Ramos’ observation and decisive action, a potential catastrophic accident was avoided.

Marjorie Jacques
Security Screener

50 States Security

Marjorie found and helped a stranded 85 year old passenger, Mr. Montell Camino, who had arrived from Haiti. Taking personal charge, she fed him breakfast and lunch, and contacted various family members for him in Delray Beach. After several hours, Mr. Camino’s daughter, unaware that her father was in Miami, finally drove to the airport to pick him up. At all times, Marjorie remained by the elderly gentleman’s side.

Jim Murphy, Eddie Acevedo, Foster Mack, Arturo Sosa, Rene Bergeron, Jose Ramos, (and Nelson Mejias, not in the picture)
Airside Operations

Miami-Dade Aviation Department

Thanks to the exceptional help and cooperation from this group of employees, the County saved $200,000 by coming up with an alternative way to remove contaminated soil from the airport.

Madeleine Clews
Supervisor

Airport Parking Associates

Madeleine found a passenger who had been desperately looking for her car for almost two hours. Madeleine assisted the passenger and patiently drove her around different parking levels until they found the automobile.

Rafael Urraca
Lot Checker

Airport Parking Associates

Thanks to the quick response of Mr. Urraca in alerting the police, four individuals attempting to gain illegal entry into a vehicle were arrested.

Allen Lowy
Officer

Miami-Dade Police Department

On August 7, 2008, a family traveling abroad from MIA lost three passports somewhere between American Airlines’ ticket counter and Gate E7. MDPD officer Allen Lowy not only found the lost passports, he also rushed to the departure gate and personally delivered them to the family just as the aircraft’s door was about to close. In the words of the passengers, Officer Lowy “did an exceptional job in a short amount of time.”

Lt. Emmanuel Guerrier
Lieutenant

Miami-Dade Police Department

Lt. Guerrier received a dispatch call concerning a sick passenger with a possible
heart attack. He took an AED (defibrillator) unit, rushed to the area and found the passenger without a heartbeat. With the help of a nurse who was in the area, the passenger was revived and transported to a hospital. The passenger was later reported to be in good condition.

Alan Diaz
Attendant

Eulen America - ASMO

Mr. Diaz offered a ride on his electric cart to sick passenger who could not walk and was just about to lose her flight at Gate
D-51.

Stanley Vaz, Ivan Valdez, Orlando Borrajo
Facilities Maintenance

Miami-Dade Aviation Department

To save time and money with the County’s procurement process for buying a raffle wheel and numerous raffle deposit boxes, this group of employees enthusiastically built replicas of these items from a picture. Thanks to their efforts, the County saved approximately $1,000 and the items for the raffle were ready in time for an important United Way event.

Shacoria Hinton
Attendant

Airport Parking Associates

She stopped and assisted an injured TSA employee on his way to work after a hit and run motorcycle accident. Shacoria called the police with her radio and stood the injured person until police arrived.