Services & Amenities

Animal Relief Areas

Terminals

You can find outdoor and indoor animal relief areas in the following locations:

• Outdoor Terminal D, Terminal E, Terminal J
• Indoor Terminal D, Terminal F, Terminal G, Terminal J

All of MIA relief areas are equipped with dual surfaces and waste disposal stations.

ATMs

Terminals

Automated teller machines (ATMs) are located throughout the following terminals.

ATM locations level 1 

ATM locations level 2

ATM locations level 3

ATM locations level 4

Auditorium

Terminal

Two multimedia-ready auditoriums are located on the 4th level of North Terminal D and 3rd level of South Terminal J. It can be reserved for special functions and meetings.

For additional information and reservations, call 305-871-4100 ext. 2238.

Baggage Checkroom/Storage

Central Terminal

• Located on the 2nd level of Central Terminal E
• Open daily from 5 a.m. – 9 p.m.
• Daily rates 

With proper identification (e.g., driver's license, birth certificate, passport), affidavits can be obtained for $10 at the baggage checkroom. Other services, including notary services and baggage accessories, are also available.

For more information:

Communitel Baggage Storage

305-869-1163

www.communitelbaggagestorage.com

www.facebook.com/communitelbaggage

Baggage Wrapping Stations

Terminals

Baggage wrapping service is available at stations throughout the 2nd level of the terminal, pre-security. This service allows passengers to protect checked luggage prior to check in. The wrap is nontoxic, 100% recyclable, tamper resistant/evident plastic film.

Please note that only luggage wrapped with the on-site vendor can be rewrapped at no cost, by the vendor. Offsite wrapped luggage will not be rewrapped.

Chapel

Terminals

For passengers' convenience and need, MIA provides a non-denominational chapel room located on the 1st level of Terminal D between International Arrivals and Carousel 22.

Christian Services are available:

• Tuesdays at 7:30 p.m.
• 1st & 3rd Wednesdays of the month at noon (English)
• 2nd & 4th Wednesdays of the month at 12:30 p.m. (Spanish)

Catholic Mass is available every Saturday at 7 p.m.

Cruise Line Counters

The following cruise line counters are open on demand.

Carnival Cruise Lines: Concourse F, 1st level, baggage claim and Concourse D, 1st level, near Door 3

Cruiseport Destinations: Concourse G, 1st level, baggage claim

Holland America: Concourse F, 1st level, baggage claim

Norwegian Cruise Lines: Concourse G, 1st level, baggage claim and Concourse D, 1st level, near Door 3

Princess Cruise Lines: Concourse F, 1st level, baggage claim

There are several transportation options to the Port of Miami.

Currency Exchange

Terminals

Foreign Currency Exchange Booths are located throughout Miami International Airport.

• (4) locations on the 2nd level throughout the terminal
• (2) locations in each Greeter's Lobby areas (concourse E 1st level and concourse J 3rd level)
• (3) locations passing security checkpoints: one inside concourse J, one location inside concourse D
• (1) location in the E Satellite building, open daily from 5:30 a.m. - 11 p.m.

Expedited Security Screening

To avoid long lines when you travel, you should consider the Global Entry and TSA Precheck programs. Both programs offer you expedited service so that you can navigate your way through the airport faster. Click here to learn more.

Language Assistance / Translation Service

Terminals

If you need language assistance, please visit one of the information counters located throughout the terminal.

Terminal

Translation Language Line is used by staff to access a translator for patrons whose language is not among those spoken by our multilingual staff. In addition to staffing MIA's Information Counters, our multilingual staff provides interpreting and translating service throughout all public areas of the terminal and in the Federal Inspection facilities.

Lost & Found

Terminals

The Lost & Found facility is located on the 4th level of North Terminal D.

• Open daily from 8 a.m. - 6 p.m.

MIAair

Flying is something we take for granted. We hop on and off airplanes and within hours, we are able to see the world. Yet for individuals with cognitive or developmental disabilities like autism, traveling can be stressful and anxiety-producing. The crowds, noise and unfamiliar surroundings can be overwhelming. MIAair is a dress rehearsal program that allows passengers with different disabilities the opportunity to practice the travel experience in a safe and controlled environment. The program helps prepare travelers for future flights. Click to learn more.

MIA Airport Official App

The new and improved mobile app for Miami International Airport integrates state-of-the-art, location-based technology with more than 500 data beacons installed throughout MIA to provide a personalized travel experience. Version 2 allows users to scan their boarding pass for the latest flight info and updates, navigate the airport with blue-dot technology, and find the closest shopping and dining, including walk times, based on their customizable personal profile.

MIA Hotel

Terminal

The Miami International Airport Hotel, located on the 2nd level of Central Terminal E offers travelers the convenience of an airport location, the luxury of 260 soundproof rooms and the Viena restaurant for fine dining. The hotel also offers well-appointed conference / board rooms and meeting facilities.

For more hotel information, call (305) 871-4100, or visit www.MiaHotel.com.

MIA Mover Station

3rd level between Dolphin and Flamingo garages.

The MIA Mover is an elevated people mover system that connects passengers from MIA to the Miami Rental Car Center (RCC) and the Miami Intermodal Center (MIC). The MIA Mover station is located on the 3rd level between Dolphin and Flamingo garages. Use the 3rd level Skyride (moving walkways) to connect between terminals and train station.

Military Hospitality Lounge

Terminal

The Military Hospitality Lounge is run by volunteers daily from 9 a.m. - 5 p.m. Amenities include snacks, TV, computers, WiFi, and Skype. Military ID and evidence of travel required for entry.

Located on the 2nd level of Concourse E, Temporary access through Concourse D (in the North Terminal), level 2.

Multi-Sensory Room

The Multi-Sensory Room offers passengers with different disabilities the chance to relax and enjoy a quiet environment before boarding their flight. Located in Concourse D, Post-Security, adjacent to TSA Security Checkpoint 4. The room is opened seven days a week from 6:00AM to 10:00PM. Click for more information

Nursing Suites

Nursing mothers are welcome anywhere at MIA. For moms looking for a quiet private option, look for the MIAmamas suites. The units are located on each of MIA's concourses, post-security. For more information, please click here.

Paging

Terminals

For multi-language assistance or to request a page, simply pick up any of the white courtesy phones located throughout the terminals. Paging service is available 24 hours a day, 7 days a week. Messages can be viewed on monitors located behind the ticket counters.

Parking Options

MIA has a variety of parking options to meet your specific needs. Click here to learn more.

Pet Relief Areas

MIA offers pet relief areas. The relief areas are enclosed units, which include synthetic grass, a fire hydrant, disposable bags, and sinks. Located post-security in Concourse D, F, G and J. In addition, outdoor areas are available at arrival level in Concourse D, E, and J.

Plane Fun

Plane Fun is a unique, interactive children's area. Located Concourse E, near Gate E5 and accessible from Concourse D as well.

Protocol & International Affairs

Protocol and International Affairs Division of Miami-Dade Aviation Department (MDAD) facilitates the movement of dignitaries, delegations, official guests, and VIPs through Miami International Airport. For more information click here.

Rental Car Center

3900 NW 25th Street, Miami, FL 33142

The RCC is located at 3900 NW 25th Street, Miami, FL 33142, just one mile east of MIA. Use the MIA Mover to connect between the airport and the RCC. The MIA Mover Station is located on the 3rd level, between Dolphin and Flamingo garages.

Self-Service Luggage Carts

Terminals

As an option to skycaps, passengers may rent self-service luggage carts for $9 per cart. Self-service carts are available throughout the terminals, in the parking garages and inside the Federal Inspection Services enclosures.

Shopping

Terminals

MIA's terminal is home to a wide array of award-winning shops offering innovative shopping experiences and an assortment of merchandise ranging from magazines to luxury leather goods and the latest fashion apparel.

Skyride Connector

Terminals

The 3rd level Skyride moving walkways connect all three MIA terminals - South, Central and North - with the parking garages and the MIA Mover Station to the Rental Car Center.

Smoking Areas

Terminals

Smoking areas are located outside the terminals on Level 1 (arrivals) and Level 2 (departures) across the street from Concourses D, E, F, H and J, and inside Concourse D at the TGI Friday’s smoking lounge near Gate D-36.

Spa Services

Terminals

MIA's Jetsetter Spa is located on the 2nd level of South Terminal H. Services include manicures, pedicures, massages, and spray tanning. You can also receive a 10 minute express manicure on the 2nd level of South Terminal J, also offering pedicures and massages.

Things To Do

Terminals

If you have 3 - 5 hours between flights, we have some things you can do to occupy your time. Check with the Information Center located on the 2nd level of Central Terminal E. For more details, please visit the Things to Do page.

Tourist Information Centers

Terminal

Translation Language Line is used by staff to access a translator for patrons whose language is not among those spoken by our multilingual staff. In addition to staffing MIA's Information Counters, our multilingual staff provides interpreting and translating service throughout all public areas of the terminal and in the Federal Inspection facilities.

Traveling with Children

If you’re flying with a child, here are some helpful travel tips.

Traveling with Pets

If you’re flying with a pet or service animal, here are some helpful travel tips.

VIP Clubs and Lounges

Terminals

MIA has various airline-operated VIP Clubs and Lounges.

U.S. Mail Drop Boxes

U.S. Mail Drop Boxes are located pre-security throughout the 2nd level of the terminal. You can find them near Door 6, Door 10, Door 13, Door 15, Door 23, and Door 29.

Wall of Honor

Terminals 

The Wall of Honor memorial - a three-sided monument covered in polished black granite, listing the names of more than 100 South Florida military men and women who died serving in the global war on terrorism since September 11, 2001. The memorial is located in MIA’s Concourse D departures level, and has the names of the fallen heroes inscribed into the stone. Feel free to stop by the Wall of Honor to pay tribute to these South Florida heroes.

Water Refill Stations

You can refill your water bottle at the following locations:

Pre-Security: 

• Concourse D Baggage Claim by Door 1, Level 1 
• Concourse D Baggage Claim by Door 6, Level 1 
• Concourse D near escalators before Auditorium, Level 3 
• Concourse E restrooms by Military Lounge near Door 11, Level 2 
• Concourse H Baggage Claim by Door 21, Level 1  
• Concourse J men’s restroom by Door 26, Level 2 
• Concourse J women’s restroom by Door 27, Level 2 
• Concourse J restrooms by Door 33, Level 2 

Post-Security: 

• Gate D-20  
• Gate D-23 
• Concourse E restrooms by checkpoint 5 
• Gate F-8 
• Gate G-6 
• H-J Connector men’s restroom by checkpoint 9 
• H-J Connector women’s restroom by checkpoint 9 
• Gate J-7 
• Gate J-9 

Wheelchair Service

Terminals

Courtesy wheelchair service is offered through the air carriers upon request. To make sure a wheelchair is available at the proper time, it is best to reserve one in advance of your flight departure or arrival by contacting your airline. Wheelchair assistance may also be requested at airline ticket counters.

Wi-Fi & Internet Access

Internet access on MIA's network is complimentary with advertising.

• Standard uninterrupted service is available for $4.95
• Premium uninterrupted service is available for $7.95

Read more

Yoga Room

Terminal

The Yoga Room is a tranquil space devoted to practicing yoga.

• Located on the 1st level, near Door 21
• Open daily from 9 a.m. – 9 p.m.